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Assistive Technology Training

Assistive Technology Training

What can a student expect from best practice?

To get the best out of Assistive Technology (Eg, computer, software, accessories) students need to find it easy to use. This usually takes detailed, specialised AT Training, where students learn through hands on practice throughout sessions. 

The type of service and level of detail offered under the title of, "Assistive Technology Training" can vary a great deal. So, it is important to be aware of the difference between various services on offer. 

1 Specialist Assistive Technology Training/Tutorials: 

What students can expect from best practice in Specialist Assistive Technology Training;

  • To be treated in a professional and respectful manner;
  • ATTraining takes place one to one, in person, on-site, using on student's own equipment; 
  • Inventory of equipment and software recommended, ensuring that all items have been delivered and are in working order;
  • Customisation of equipment and software for user-friendly application; 
  • Attention to ergonomics to promote good working posture and sound organisation; 
  • Professional, constructive liaison with Equipment Supplier/Access Centre/Needs Assessor/Disability Adviser to advise/resolve any issues or gaps; 


  • To participate in a learning experience in how to confidently use assistive technologies for ease of study, often with either significant grade improvement and/or significant reduction of study related difficulty.
  • To learn by hands-on practice, under the contextualised direction of their assistive technology trainer/tutor.
  • A well structured teaching with lesson planning across a range of study tasks, including
  • Research Strategies, including logging into online library facilities and university accounts, collating, organising and storing research material in easily accessible ways; 
  • Composition, including capturing and organising ideas, structuring of essays, word finding/spelling aids, use of referencing tools; 
  • Notetaking, including recording lectures, making user friendly notes; 
  • Examinination preparation, including mind mapping software;
  • Oral presentations - use of PowerPoint, recording presentations; 


  • Support by telephone/email between sessions, for relevant technical advice and support, as necessary. 

2 Product Training

  • This is a general demonstration of assistive techonology items, which may be relevant in some cases where student is already proficient in the use of  assistive technology. 

3 'Remote' Training

  • This uses remote viewer technology to conduct sessions online. 
  • Remote training may be relevant in cases where one to one, onsite training is not possible.
  • This technology tends to be used most often to deliver technical support.


  • Assistive Technology Training can sometimes be confused with equipment Set-up
  • Equipment set-up is undertaken by an engineer from the equipment seller; normally takes about an hour, involving explanation of the various warranties and insurance, as well as set up of the equipment as a workstation.

Where to Access Suitable Provision

Students wishing to access the most suitable services can seek advice from their Funding Body, Needs Assessor, Disability Adviser, or post a message on AfEP Forum.